Frequently Asked Questions

• Can I use an online e-card builder's design background and upload my own logo or photo?

• Can I cancel or change my order?

• Do you have any clip-art that I can use for my card?

• Can I place an order for a custom size card if I order online?

• When preparing press-ready digital files, what size should I build my file to?

• Do you have any downloadable templates?

• What is an online e-card builder?

• Can I use online e-card builder Gallery Images in my own print materials or website?

• What types of inks do you use?

• What line screen do you print with?

• Where is my order?

• What if my cards don't bleed?

• What if I am not satisfied with my order?

• What paper stock do you print on?

• How do I prepare files for trim?

• What kind of press do you use?

• Can my requested product be printed on recycled paper?

• What is the required bleed?

• What is your return policy?

• Can I request spot color?

• Can I use an online e-card builder, but upload my own background image?

• What kinds of varnish (coating) do you use?

• Can I write or print on UV coating?